Privacy Policy

1. Introduction

Welcome to Wild Sun Ltd ("we," "us," or "our"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) product and related services (collectively, the "Service").

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information, such as:

- Name

- Email address

- Phone number

- Billing address

- Payment information

- Company name and job title

- IP address and device information

2.2 Usage Data

We automatically collect information on how the Service is accessed and used, including:

- Log data (e.g., access times, pages viewed)

- Device information (e.g., hardware model, operating system)

- Location information

- Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal data for purposes including:

- Providing and maintaining the Service

- Notifying you about changes to our Service

- Providing customer support

- Processing payments and preventing fraud

- Sending promotional communications (with your consent)

- Improving and personalizing the Service

- Complying with legal obligations

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Data Sharing and Disclosure

We may share your information with:

- Service providers and business partners who assist in operating our Service

- Law enforcement or other governmental agencies, if required by law

- Other parties in connection with a company merger, sale, or acquisition

We do not sell your personal data to third parties.

6. Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

7. Your Data Protection Rights

Under the UK GDPR and EU GDPR, you have rights including:

- The right to access, update, or delete your information

- The right to rectification

- The right to object to processing

- The right of restriction

- The right to data portability

- The right to withdraw consent

To exercise these rights, please contact us using the information provided in Section 13.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal data from children under 16.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

13. Supervisory Authority

If you are located in the European Economic Area (EEA) and believe we are processing your personal data unlawfully, you have the right to complain to your local data protection supervisory authority.

14. Contact Us About Privacy

If you have any questions about this Privacy Policy, please use this link: Contact Us About Privacy

Last updated: 2024-10-29